FAQ & Site Info
Terms of ServiceBy accessing WWW.JAMROCK.ECRATER.COM you agree to these Terms and Conditions. If you do not agree to be bound by these Terms and Conditions you may not use or access this website.
Before you place an order, please read these Terms and Conditions carefully as they contain important information about your order.
1. Every care has been taken to ensure that the photographic representation, description and specification of each product is accurate. However, while the reproduction of colours is a close representation, a slight variation in the actual goods may occur. We are therefore unable to guarantee that the product images you see are an exact representation of the actual merchandise. But we Guarantee the written information to be an accurate representation of the same product.
2 By submitting an order to us through our website, you represent and warrant that the payment details provided on your order are valid and correct, and that when your order is accepted and processed by us, payment will be made in full. By placing an order you confirm that you are the person referred to in the billing details.
3 Visitors under the age of 18 should not register with this website or submit any information to us.
All orders can be returned up to 30 days after the ship date for a full refund. If you would like to return a product from your order simply send a request for a RMA number. You will receive a RMA number in 24 to 48 hrs. Returning product must be in its original sealed packaging. All returning items must be unopened, unused and untested. You can expect a refund within one billing cycle of our receiving your returned product.
All orders will be Process and ship between 2-3 business day after payment is receive. Shipping will be via USPS, FEDEX & UPS. Domestic shipping is free. International shipping rates varied.